REFUND & RETURN POLICY

Refund & Return Policy — Heatwave Prints LLC

We want you to be happy with your purchase. Please review our refund policy below:

• Refunds are accepted for defective or incorrect items.
• Claims must be submitted within 7 days of delivery with photo proof.
• Items must be unworn, unwashed, and in original condition.
• Custom or personalized items are non‑refundable unless defective.
• Heatwave Prints LLC is not responsible for carrier delays or lost packages, but we will assist with filing a claim when possible.

To request a refund, email us at naketharoshawn@heatwave-prints.com with your order number and photos.